Online Food Delivery Survey
More and more customers are now relying on online food delivery services to a large extent. Keeping this in mind, many restaurants are looking to make their online ordering platform really strong and efficient. This online food delivery survey will help you find the efficiency of your online delivery system, how satisfied your customers are and what improvements can be made.
Benefits of using online food delivery survey
- Find out what your clients think and whether they are pleased with your online food delivery services and what improvements can be made in the system.
- Knowing the feedback trends is useful as it aids in completing the feedback cycle.
- It helps in keeping an eye on the food order platform to enhance customer experience
Touchpoints for data collection
- Send them a text or email after order delivery asking for their feedback.
- You can also provide QR Code with the ordered package of the food.
- You can embed the survey in the app itself so that they can fill out the survey after they receive their order.
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